What Eyk builds from this data
Eyk copies your orders, products and customers into your own BigQuery project. BigQuery is the data warehouse Eyk sets up for you. Data from all your stores lands in the same tables, so you can compare stores side by side.
In Canvas and Alvin AI, these tables show up as Sales, Product Variants, Customers and Attributions. Attribution needs Eyk’s first-party tracking on your website. Eyk builds the RFM tables when RFM segmentation is on for your organization.
Connect an ad platform too, to see your return on ad spend and your profit after ad spend next to your sales. To open your BigQuery project, click Google BigQuery at the bottom of the Eyk sidebar.
Firmhouse also adds your subscriptions: when they start, pause and stop. Firmhouse does not send a product catalog.
Before you start
You need:- Project manager access to your Firmhouse project.
- Access to the Sources page in Eyk.
Part 1: Generate a token in Firmhouse
1
Open Integrations
In your Firmhouse project, go to Settings >> Integrations.
2
Generate a token
Generate a Project Access Token and copy it. You need it in Part 2. The Firmhouse documentation shows where to find it.
Part 2: Add the source in Eyk
1
Open the source library
In Eyk, go to Sources and click Add new source.
2
Select Firmhouse
In the Data source library, click Add next to Firmhouse.
3
Enter your token
Paste the token from Part 1 under Project Access Key.
4
Add the source
Click Add source.
Check it worked
In Eyk, go to Sources. Firmhouse is in the list with the text Your data source is connected. Eyk updates your BigQuery tables every night.Troubleshooting
Firmhouse shows Attention needed
Firmhouse shows Attention needed
Open the Firmhouse source in Eyk and check the token. If it no longer works, generate a new token in Firmhouse and enter it there.