Skip to main content
To set-up server-side tracking for your store, the Eyk team will need to have access to your Shopify admin settings. Follow the steps below to give the access needed.

​
Shopify access

By taking these steps, you will give Eyk the required access for setting up server side tracking. Access is given through a collaborator request, which can be revoked at any time.
🤝 We’re here to help! Know that the Eyk team is available for hands-on support to guide you to a fully first-party tracking setup
1

Step 1: go to settings

In Shopify admin, go to Settings by clicking in the bottom left
Shopify admin menu with Settings highlighted in the bottom left
2

Step 2: go to users and permissions

In the menu on your left, click on Users and permissions
Shopify settings menu with Users and permissions highlighted
3

Step 3: find your collaborator request code

Scroll down to the Collaborators section and copy the 4-digit Collaborator Request Code
Shopify Collaborators section showing the 4-digit Collaborator Request Code
4

Step 4: share your collaborator request code

Share the collaborator request code with your contact person at Eyk☕️ grab a coffee while the Eyk team sends you a collaborator request
5

Step 5: review the collaborator request

You will by notified by a new collaborator request from Eyk. To accept, again go to Users and permissions and scroll down to the Collaborators section. Then click on Review request
Shopify Collaborators section with the Review request button
6

Step 6: give additional store settings permissions

On the page with the Eyk collaborator info, you’ll need to add two additional permissions:
  1. Under Online store additionally tick the checkboxes Themes and Edit code
  2. Under Store settings additionally tick the checkboxes View customer events and Manage and add custom pixels
Shopify collaborator permissions with Online store and Store settings checkboxes
7

Step 7: accept request

Lastly, scroll down to the bottom of the page and click Accept request
Shopify collaborator request page with the Accept request button
All done 🎉 After completing these steps, the Eyk team will have the access needed to set up server side tracking for your Shopify store.