Magento 2

Magento 2 source

Magento is a top e-commerce platform perfect for Eyk users seeking to create flexible and scalable online stores. It offers powerful tools for managing products, orders, and customer data, along with extensive customization options and integrations.

With advanced SEO features and mobile-friendly design, Magento ensures your store is optimized for search engines and accessible on all devices. By using Magento, Eyk users can enhance the online shopping experience, increase sales, and drive business growth. Whether starting a new store or expanding an existing one, Magento provides the necessary features and scalability to meet your e-commerce needs.

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Instead looking for the steps to add tracking for Magento 2 in Eyk? Take a look at this page

Connect Magento to Eyk

Eyk connects to your Magento webshop backend via a direct MySQL database connection. Setting up Magento in Eyk requires a bit more effort compared to other sources. But we've got you covered! Follow the steps below to connect Magento and start gaining in-depth insights from your webshop backend.

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Support is always one click away! When logged into Eyk, use the chat widget in the bottom right ↘️ of your screen and you’ll be connected to our on-call engineer

Step 1 - Collect credentials

The following credentials are needed to set up the connection

Name	Description
Database host address	The ip address or hostname of the server running the MySQL database
Database host port	The port on the server that exposes the MySQL database (eg. 3306)
Database name	The name of the MySQL database
Database username	The username Eyk will use to access the MySQL database
Database password	The password Eyk will use to access the MySQL database

Step 2 - IP Whitelisting

To enabled Eyk to connect to your Magento MySQL database, the following six ip addresses will need to be whitelisted:

IP addresses

94.168.38.238

34.242.3.97

54.217.179.114

34.252.52.20

46.137.52.37

99.81.17.242

Whitelisting these IP addresses can be done through the admin control panel of your Magento hosting provider, or through the firewall settings of your cloud provider.

Alternatively, if IP whitelisting is not a viable option for your situation, you can also follow the steps described in this how-to guide to enable Eyk to connect to the Magento MySQL server over SSH:

🔐Configure SSH access for Magento

Step 3 - Add Magento in Eyk

To complete this final step, first go to your Eyk environment

Go to your Eyk account

Then go to the page for adding Magento, either through one of the pre-built insights that are powered by data from Magento or through the sources page, and fill in the credentials you collected in Step 1.

When all fields have been filled in, click the Add source button to continue.

Eyk will now check if the connection with the database can be made and you will be taken to the following page where updates will be given on the status of the first sync of data from your Magento database into your data warehouse.

After the data has been synced to your data warehouse, the insights that you have selected in your Eyk environment (for instance Online Store Performance or RFM segmentation), will be automatically loaded.